Promoting and facilitating high quality care standards for dialysis and kidney transplant patients
in Iowa, Kansas, Missouri and Nebraska.
Main phone (816) 880-9990
Patient toll free (800) 444-9965
Main fax (816) 880-9088
Data fax (816) 880-1775
7505 NW Tiffany Springs Pky. Suite 230 Kansas City, MO 64153
Community Information
- Patient Brochures
- Patient Newsletters
- Provider Newsletters
- Grievance Info
- Transplant Booklet
- Fistula First Patient Ed
- Conflict Resolution
- Patient Advisory Comm
- Vocational Rehab
- Reorder Forms
- Disaster Planning
- Mental Health Resources
Community Information Home Page
Community Information Resources
The Patient Services Team at Heartland Kidney Network takes a comprehensive, team based approach to patient care, while empowering the patients to take control of their own health and improve their health outcomes. We are also relentless in our pursuit of quality improvement. The Network relies on feedback or requests from the Social Workers in our region to bring to our attention any special needs relating to patients in the four-state region. We provide technical assistance to both patients and staff: handles complaints and grievances, serve as an educational resource for patients and dialysis facility staff, and also coordinate the Patient Advisory Committee’s (PAC) activities.
The Patient Advisory Committee represents a dynamic group of patients and professionals that help the Network respond to patient needs and seek ways to improve patient/staff relationships. The committee provides an approach to patient-related issues and concerns that involve continuously seeking better ways to meet patients’ needs. This committee acts as an advisory group and helps define patient issues that exist in the dialysis units.
Anne Karanja, BS, MPH
Patient Services Coordinator
816.880.1709
Areas of responsibility:
Patient Grievances, Patient Information and Education, Facility Staff Newsletter, Patient Newsletter