Promoting and facilitating high quality care standards for dialysis and kidney transplant patients
in Iowa, Kansas, Missouri and Nebraska.
Main phone (816) 880-9990
Patient toll free (800) 444-9965
Main fax (816) 880-9088
Data fax (816) 880-1775
7306 NW Tiffany Springs Pky. Suite 230 Kansas City, MO 64153
Community Information
- Conflict Resolution
- Disaster Planning
- Fistula First Patient Ed
- Grievance Info
- Mental Health Resources
- Nutshell Updates
- Network Patient Rep
- Patient Advisory Comm
- Patient Brochures
- Patient Newsletters
- PCT Certification
- Pediatric Patients
- Provider Newsletters
- Reorder Forms
- Transplant Booklet
- Vocational Rehab
- Web Ed Seminars
Grievance Information
The Grievance Procedure Book is a document written to both patients and facilities on Heartland Kidney Network's grievance policy and process. It includes detailed descriptions of the process from start to finish, frequently asked questions, the evaluation process, and the forms necessary to initiate a grievance.