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Patient Services2018-06-19T19:34:03+00:00

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Patient Services

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The Patient Services Department works closely with both renal patients and dialysis facilities to:

  • Promote improved communications between facility staff members and patients;
  • Assist in grievance resolution, mediation and technical assistance for facility concerns;
  • Support appropriate access to dialysis care;
  • Collaborate with the State Survey Agencies to ensure patient safety;
  • Develop educational resources and programs for patients and facility staff;
  • Promote patient engagement at the facility and Network level;
  • Ensure that the voice of the patient is heard throughout Network activities via the Patient Advisory Council and patient Subject Matter Experts.

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/3″][vc_column_text]patient education[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_column_text]patient engagment[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_column_text]grievances[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][bsf-info-box icon=”Defaults-phone” icon_size=”32″ icon_color=”#ffffff” icon_style=”circle” icon_color_bg=”#008ec0″ title=”Contact Patient Services” pos=”top”]

Main phone: (816) 880-9990
Patient toll free: (800) 444-9965

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